Refund & Returns Policy

Last updated: October 14, 2026

Because every item is made to order, we cannot accept returns or exchanges for change of mind, wrong size ordered or ordering by mistake. Please check size charts carefully before you buy.

When we will help

We will gladly replace or refund your order if:

• The item arrives damaged or defective.
• The print is misprinted or noticeably different from the product preview.
• You received the wrong item.
• The order is lost in transit.

How to make a claim

1. Email support@bobbysapparel.com within 30 days of delivery.
2. Include your order number and a clear photo of the problem (and of the packaging if it was damaged).
3. We will review your claim and offer a free replacement or a refund to your original payment method.

Order cancellations

If you need to cancel or change an order, contact us as soon as possible. We can only do this before production has started, usually within a few hours of ordering.

Refund timing

Approved refunds are issued to your original payment method. They typically appear within 5–10 business days, depending on your bank.

Your statutory rights

Nothing in this policy affects any rights you have under consumer protection laws where you live.